Privacy Policy

At Pokie Spins Casino, we highly value the trust and loyalty of our players. Protecting your personal information is one of our top priorities, and we are committed to handling your data securely, responsibly, and with full respect. This Privacy Policy outlines how we collect, use, and safeguard your information, ensuring transparency in every step. We encourage you to review this document carefully to make informed decisions while enjoying our casino.

Data Processing

This Privacy Policy reflects our strict adherence to international gambling regulations, including the lawful processing of players’ personal data. Such processing is essential for providing access to our games and services.

Pokie Spins Casino is operated by Dama N.V., a company incorporated in Curaçao, with its wholly owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. holds a gaming license issued by Antillephone N.V.

By using our services, you consent to this Privacy Policy. Updates may occur from time to time, and we recommend revisiting this policy regularly. Continued use of Pokie Spins Casino’s services indicates acceptance of any changes.

Collection of Information

We may collect and process the following categories of personal information:

  • Registration and Communication Data: Details provided when creating an account or contacting us, including name, contact information, and ID documentation.
  • Interaction Records: Communication logs via email, live chat, or other support channels.
  • Transaction and Usage Data: Records of deposits, withdrawals, betting activity, and site usage.
  • Compliance Documentation: Information required for KYC checks and meeting regulatory standards.

Usage of Information

Your personal data is used for purposes such as:

  • Processing deposits, withdrawals, and bets.
  • Providing services, support, and account management.
  • Carrying out verification and compliance checks.
  • Sending promotional offers (only with your explicit consent).
  • Meeting legal obligations, including anti-money laundering requirements.
  • Detecting and preventing fraudulent or illegal activities.
  • Conducting analysis and improvements to our gaming platform.

Marketing Communications

If you provide consent, Pokie Spins Casino may send you promotional materials regarding our games, offers, and services. You can unsubscribe from these communications at any time via account settings or by contacting our customer support team.

Disclosure of Information

We never sell or rent your personal information. However, data may be shared under strict confidentiality agreements in the following cases:

  • Within Our Group: To ensure seamless service delivery.
  • With Trusted Partners: To meet compliance and regulatory obligations.
  • With Third-Party Providers: For services such as payments, data verification, and fraud monitoring.

Data Security and Retention

Pokie Spins Casino uses advanced security protocols to protect your personal data. All handling of data is in line with applicable laws and industry standards. Data is stored only as long as necessary, including a minimum of five years after account closure, as required by anti-money laundering regulations.

Cookies and Tracking

Our website uses cookies and tracking technologies to enhance user experience, improve site functionality, and analyze traffic. You may adjust your cookie preferences in your browser settings, but disabling cookies may limit certain features of the site.

Your Rights and Contact Information

Players at Pokie Spins Casino have the right to:

  • Access their personal data.
  • Request correction or deletion of their information.
  • Restrict or object to processing for marketing purposes.

If you have any concerns or requests, you can contact our Data Protection Officer (DPO) via email. Under GDPR, you also have the right to file a complaint with the relevant regulatory authority.

At Pokie Spins Casino, we remain committed to protecting your privacy while ensuring a secure, regulated, and enjoyable gaming environment. For any questions or support regarding your personal data, please do not hesitate to reach out to us.